Balanced Mind Behavioral Health – Privacy Policy

Welcome to Balanced Mind Behavioral Health. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy & Terms and Conditions outlines how we collect, use, and safeguard your data, including SMS communications.

1. SMS Consent Communication

Balanced Mind Behavioral Health respects your privacy. The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. We use SMS communications solely for the purpose of patient engagement and necessary notifications.

1. Types of SMS Communications

By consenting to receive text messages from Balanced Mind Behavioral Health, you may receive messages related to the following:

• Customer care

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Priscilla Maxwell  at 320 W Lanier Ave, Fayetteville, GA 30214, USA at 03/22/2025 .You can reply STOP to opt out of SMS messaging from Balanced Mind Behavioral Health at any time.”

1. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your appointments, billing, or other relevant updates.

1. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Charges may vary for domestic and international messages.

1. 1. Opt-In Method
   You may opt in to receive SMS messages from Balanced Mind Behavioral Health through the following methods:
   • Submitting an online form
   • Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. You may also contact us directly to request removal from our messaging list.

1. Help

If you are experiencing any issues with SMS communications, you can call us on 470 516 4399 number or you can send us your Query through contact us form on our website. https://balancedmindbehavioralhealth.com/contact-us/

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

For any additional questions regarding our privacy practices or SMS communications, please contact Balanced Mind Behavioral Health at:

Balanced Mind Behavioral Health
Address: 320 W Lanier Ave, Fayetteville, GA 30214, USA

Email: maxpris@balancedmindbehavioralhealth.com

Contact: 470-516-4399